ParentPay
ONLINE PAYMENTS TO SCHOOL WITH PARENTPAY 
ParentPay is the way to pay for school meals, trips, music tuition and much more. This can be done online or via a PayPoint facility located at many convenience stores. The PayPoint sign displayed at Convenience Stores is:
We operate a cashless system that has proven to be very successful, creating a safer environment.
Making secure payments online using your credit or debit card
ParentPay offers you the freedom to make payments whenever and wherever you like, 24 hours a day, 7 days a week - safe in the knowledge that the technology used is of the highest internet security available.
You will have a secure online account, activated using a unique username and password; you will be prompted to change these, and to keep them safe and secure. If you have more than one child at our school, you can merge their accounts to create one login for all your children.
Making a payment is straightforward and ParentPay holds a payment history for you to view at a later date; no card details are stored in any part of the system. Once you have activated your account you can make online payments straightaway.
Using PayPoint 
PayPoint payments are recorded by ParentPay and can be seen by logging into your ParentPay account and viewing your payment history online. The nearest PayPoint stores to school are Henley Crescent, Damson Lane, Yew Tree Lane, Rowood Drive, Brueton Park Services and Poplar Road, Solihull.
Please notify us (Tel: 0121 704 1421 or e-mail office@lodeheath.org.uk ) if you wish to use the PayPoint facility to enable you to make a cash payment, we can provide a card to enable you to ‘top up’ food accounts or activities at your local PayPoint facility, a barcode which will then be issued and sent home with your child. If you wish to pay via PayPoint, a barcode will need to be requested for each activity you wish to pay for, e.g., one for dinner money and another for each individual trip. Payments can then be made at a local PayPoint store.
Parent faqs
• When can I log in to my account?
In Year 7, once you have received your activation letter from school with your activation login details, you will be able to activate your account and start making payments. This letter is in your child’s pack.
• Which cards can I use?
ParentPay accepts MasterCard and Visa credit cards, and Maestro, Switch, Delta, Electron, Solo and Visa debit cards. Some schools may limit the use of credit cards for some transactions; you will be informed by the school directly of any such restrictions.
• Is it safe to make payments on the internet?
Yes. ParentPay uses leading technology to process your card transactions securely. All communication with the bank is encrypted and neither ParentPay nor the school have access to your card details.
• How can I check that it is secure?
Standard website addresses begin with http: the address for a secure site will always begin with https. You will also see a padlock at the bottom/top right of the screen on our login page and after you have logged into your account; never enter your card details or personal data on any web page whose address does not start https.
• What about our personal information?
ParentPay holds a very limited amount of information about you and your child solely for administering your account; however, ParentPay does not use your personal information other than for supporting the school. We do not share or give information to any other organisations. We operate under strict guidelines set out by the Data Protection Act 1998.
ParentPay will NEVER contact you by phone, e-mail or mail and ask you to divulge confidential information like passwords or card numbers. If you are ever contacted by someone claiming to be from ParentPay, please contact them immediately on 0845 257 5540.
• I don’t have a home PC so how can I use ParentPay?
ParentPay is accessible via mobile devices. Alternatively, why not visit your local library or see if you can get access to a computer at work.